# Activation and Setup

Note: This section is only relevant if you have the Network module. Installation Instructions •Download FF3SETUP.EXE, and either physically at your server, or connecting via Remote Desktop Connection (or similar software), run the installation application. •When installing FluidFlow3 on your network server, select Yes when prompted "Are you installing on a NETWORK server?" This will create a PSFF.INI (text) file, with a NetworkAccessFolder entry that points to the location of the license file on your server. See NOTE 1 for information about configuring your FluidFlow3 network installation. •Activate FluidFlow3 on your network server to create the license file in the folder pointed to by PSFF.INI | NetworkAccessFolder. Note: You will need to do this either physically directly at the server machine, or via Terminal Services/RDC. To "activate": -Start the FluidFlow3 License Manager (FluidFlow3LM.EXE) located in the same folder as PSFF.EXE on your server. -Go to the 'Activate' page. -Enter: Username: ****** Password: ****** -Click the 'Activate' button. See NOTE 2 for information about activating your FluidFlow3 network installation. •Start FluidFlow3 on your server – username: Administrator; password: psff •Select the 'Database | Configure Users…' menu item and add your FluidFlow3 users. •Provide your users with a link to PSFF.EXE on your server. See NOTE 3 for information about sharing your FluidFlow3 application folder and creating a shortcut link. # # # # Troubleshooting The most usual issues reported for network installations and their resolutions are given below: 1. Unable to Activate This is because you are trying to activate from a client machine. This is not possible because you are running the application in the client workspace and not the server workspace. For the purpose of activation ONLY, you can overcome this issue by connecting to the server via remote desktop (terminal services, citrix, etc.) or being physically present at the server to activate. So to activate a network version, run the application via remote desktop, or be physically at the server. Another possible reason for "unable to activate" is because you do not have the correct read/write/modify permissions to the folder (and all subfolders) where FluidFlow is installed. 2. "User Limit [1] reached. No more users allowed." message always displayed no matter how many licenses. This is caused by the incorrect sharing of the FluidFlow folder. For more information see the NOTE 1 - Configuring your Network Installation.