# Quality Assurance

This chapter is an attempt to explain the procedures, processes and efforts made by Flite Software NI Ltd., the developers of FluidFlow, to minimize the occurrence and impact of errors in the end user operation and functionality of our software. To be effective, a Software Quality Assurance policy needs to be an integral part of the entire life cycle of our software application. In addition, our Quality Assurance policy is continually evolving as we find more effective ways of developing and validating our software. This document provides an overview of where we are today and how the "Quality Assurance focus" is integrated into our business and life cycle processes. The life cycle of our product "Piping Systems FluidFlow" has many steps. Each step has its own distinct validation requirements. In this context validation is defined as establishing, by objective evidence, that all software requirements have been implemented correctly and fully. In addition to validating each process step the integrated product needs also to be validated. The remainder of this document is therefore split into two logical chapters: 1.A description of the individual steps in our product life cycle. 2.An overview of the main standards and methods used in our calculation procedures.